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Account Executive

Apply for Account Executive Job

Job Location

Wellington, New Zealand

Role Type

Sales, Customer Support, Full Time

Experience

Intermediate, Senior

CodeClouds is looking for both Junior and Senior level Account Executives. The Senior Account Executive will partner with prospects during their buyer journey to clearly define their challenges and solutions. The Junior Account Executive who will work with a Senior Account Executive and Sales Team.

Junior Account Executive Responsibilities:

  • The primary focus of this position will be to assist in generating sales leads to acquire new customers for web development, software development and mobile projects.
  • Gather information on assigned clients (e.g. company size, needs and pricing plans).
  • Contact clients to understand their requirements.
  • Provide after-sales support to retain customers.
  • Ensure prompt and accurate answers to clients’ queries.
  • Build strong client relationships, through regular communication.
  • Report on the status of accounts.
  • Suggest company products/services that maximize client satisfaction.
  • Communicate product and pricing details clearly.
  • Work with Account Executives and Sales Team.
  • Promote new products/services to existing customers.
  • Focus on documentation of sales activity.

Junior Account Executive Requirements:

  • Proven work experience as a Junior Account Executive or relevant sales role.
  • Experience with CRM software (e.g. Salesforce).
  • Understanding of sales principles and ability to deliver excellent customer experience.
  • Strong (verbal and written) communication skills with an ability to build relationships.
  • Effective presentation and negotiation skills.
  • High degree of professionalism.
  • Good time-management skills with a problem-solving attitude.

Senior Sales Account Executive Responsibilities:

  • The primary focus of this position will be to generate sales leads and to close new customers for web development, software development and mobile projects.
  • Identify and develop new business opportunities and strategically target leads based on industry, competition, and need for websites and Internet marketing services.
  • Inbound inquiries need to be qualified and responded to professionally and efficiently.
  • Pitching new business, including introductions, setting up appointments, presenting evaluations and recommendations, and closing on qualified prospects.
  • Conduct web demonstrations, phone meetings, and on-site client presentations.
  • Develop and maintain a high-level of expertise on all CodeClouds’ services and products.
  • Create and negotiate client proposals and contracts.
  • Conduct full sales cycle converting qualified inbound leads.
  • Closely collaborate with all our teams to drive maximum value and success with new clients.
  • Demonstrate great communication skills. Must be skilled at listening, communicating, and presenting and can find the best fit between the client and our development services.
  • Passionate about client relations and focused on enhancing the buyer experience.
  • Focus on documentation of sales activity.
  • To understand, quantify and synthesize the technical needs and challenges of your prospects and guide them to the right solution before bringing in a business analyst.
  • Dive into client reported issues and determine the root cause.
  • Ability to problem solve and bring timely resolution to issues.
  • Detail oriented, must be highly organized and have the ability to prioritize and handle multiple requests concurrently.

Account Executive Requirements:

  • 2+ years of sales or account management experience.
  • Must be an aggressive sales individual who can pitch and close.
  • Experience in web development and software development sales preferred.
  • Proven ability to maintain a high level of lead generation and sales activity.
  • Strong attention to detail and organization skills.
  • Outstanding written and verbal communication skills.
  • Technologically savvy.
  • Ability to adapt quickly to the changing Internet technology landscape.

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Work Life at CodeClouds

Work Life Balance
How we work at CodeClouds
Frequently Asked Questions
This position requires a bachelor’s in a related or relevant field.
This is a weekday position unless special circumstances require temporary schedule changes
This position is not a remote position.
We are looking for more than 2 years of experience, however more experience or experience with sales in an IT field is preferred.
You’ll be responsible for onboarding new clients, converting prospects, generating leads, and ensuring the customer satisfaction of existing clients among other tasks.
Think you’re the right person for this job? Send us your application!
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